Privacy Policy
StrongTowerMM ("we," "our," or "us") is committed to protecting your privacy. This policy describes how we collect, use, and safeguard your information.
1. Information We Collect
We collect information you provide directly (name, email, company) when using our contact forms, creating accounts, or engaging our services. We also collect usage data including IP addresses, browser type, pages visited, and interaction patterns through cookies and analytics tools.
2. How We Use Your Information
We use collected information to provide and improve our services, communicate with you about your account or inquiries, send relevant market updates (with your consent), ensure platform security, comply with legal obligations, and analyze usage patterns to enhance our products.
3. Data Sharing
We do not sell your personal data. We share information only with service providers who assist in operating our platform (cloud hosting, analytics, email delivery), when required by law, or with your explicit consent. All service providers are bound by data processing agreements.
4. Data Security
We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 for data in transit, access controls, regular security audits, and SOC 2 Type II certified infrastructure. We maintain an incident response plan and conduct regular penetration testing.
5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data at any time by contacting privacy@strongtowermm.com.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, restrict or object to processing, withdraw consent, and file complaints with supervisory authorities. Contact us to exercise any of these rights.
7. Cookies
We use essential cookies for platform functionality and optional analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings. We respect Do Not Track signals.
8. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions, for all international data transfers.
9. Changes to This Policy
We may update this privacy policy periodically. We will notify you of material changes via email or prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related inquiries, contact our Data Protection Officer at privacy@strongtowermm.com or write to StrongTowerMM, Privacy Team, 500 Market Street, Suite 1000, San Francisco, CA 94105.